Terms & Conditions

Effective Date: March 26, 2026

Welcome to Wellness Roots. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

General Information

Wellness Roots provides natural herbal products including powders, skincare, and wellness essentials. All products are intended for general use and wellness purposes only.

Orders & Payments

  • All orders are subject to availability
  • Prices are listed in LKR (Sri Lankan Rupees)
  • We reserve the right to cancel or refuse any order if necessary
  • Orders are confirmed only after successful communication or payment

Product Information

  • We strive to provide accurate product descriptions and images
  • As our products are natural, color, texture, and appearance may slightly vary
  • Results may differ from person to person

Health Disclaimer

  • Our products are made from natural ingredients but are not intended to diagnose, treat, cure, or prevent any medical condition
  • Please consult a healthcare professional if you have allergies or medical concerns
  • Perform a patch test before using skincare products

Shipping & Delivery

  • Delivery times may vary depending on your location
  • Delays may occur due to unforeseen circumstances
  • Customers must provide accurate delivery information

Returns & Refunds

  • Returns and refunds are handled according to our Refund & Returns Policy
  • Please review that page for detailed information

Privacy

Your personal information is handled according to our Privacy Policy. We do not share your data without consent.

Communication

By contacting us or placing an order, you agree to receive communication via:

  • Phone calls
  • WhatsApp messages
  • Email (if provided)

Prohibited Use

You agree not to:

  • Use the website for unlawful purposes
  • Misuse or attempt to harm the website
  • Provide false or misleading information

Limitation of Liability

Wellness Roots is not liable for:

  • Any allergic reactions or misuse of products
  • Delays caused by third-party delivery services
  • Indirect or incidental damages

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Wellness Roots
Phone / WhatsApp: 076 041 5893